AboutDoug Provencio is a writer and editor in San Francisco. See more...
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Category Archives: Software Tools
More on using videos for help and explanation. Some examples: Communicating user experience through video telling stories Taking a cue from science fiction movies (Star Wars, Starship Troopers) using holograms of people sending messages, CNN used a holographic analyst on … Continue reading
Posted in Help Design, Software Tools Tagged videos, WordPress Comments Off on Video Redux
Video Trends in Technical Communications
Help works well when it is seen as answering real questions. Users look for solutions to those concrete problems they encounter using software. Answers can be shown visually as well as verbally. (Pet peeve: “verbally” means with “words” and does … Continue reading
Posted in Software Tools, Web Design Tagged answers, documentation, help, infographics, videos, WordPress Comments Off on Video Trends in Technical Communications
Seeing if this posts from the iPhone… Yes, it does…
Posted in Software Tools Tagged iphone apps Comments Off on Test