August 11-14
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Doug Provencio is a writer and editor in San Francisco. See more...-
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Tag Archives: WordPress
Pocket Philosophy of Contextual Help
Crafting varied, mostly small updates to the help tabs for WordPress 3.1 feels like a slow motion race against time. Iterations of the Beta version need to be in place to see what help text needs revising; any revising must … Continue reading
Posted in Help Design, Samples, Web Design
Tagged help authoring, WordPress
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WordPress Help Tabs
I’m currently working on updating some help tabs for WordPress 3.1, about to go into Beta. See Trac Ticket #15346 (Contextual Help Tabs Cleanup) with patches I’ve submitted for individual dashboard screens. For background on WordPress help tabs: Codex article … Continue reading
Posted in Help Design, Samples, Web Design
Tagged contextual help, help authoring, php, WordPress
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Video Redux
More on using videos for help and explanation. Some examples: Communicating user experience through video telling stories Taking a cue from science fiction movies (Star Wars, Starship Troopers) using holograms of people sending messages, CNN used a holographic analyst on … Continue reading
More Quick Reference Guides/Cheat Sheets
More lists: WPTavern’s List Of WordPress Cheat Sheets 30 Handy Cheat Sheets and Reference Guides for Web Professionals And, Quick Ref Guides in the form of iphone apps for web designers
Posted in Graphic Design, Web Design
Tagged quick reference guides, WordPress
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Video Trends in Technical Communications
Help works well when it is seen as answering real questions. Users look for solutions to those concrete problems they encounter using software. Answers can be shown visually as well as verbally. (Pet peeve: “verbally” means with “words” and does … Continue reading
Posted in Software Tools, Web Design
Tagged answers, documentation, help, infographics, videos, WordPress
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Hello world!
This is my site under construction for writing samples in technical communications and help authoring. Eventually it will become a CMS/portfolio/resource collection. I’m attending WordCampSF 2008 to learn about WordPress and possibly about writing help for its Codex. Please contact … Continue reading
Posted in Web Design
Tagged CMS, help authoring, portfolio, San Francisco, WordCamp, WordPress, writing
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