Tag Archives: WordPress

Pocket Philosophy of Contextual Help

Crafting varied, mostly small updates to the help tabs for WordPress 3.1 feels like a slow motion race against time. Iterations of the Beta version need to be in place to see what help text needs revising; any revising must … Continue reading

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WordPress Help Tabs

I’m currently working on updating some help tabs for WordPress 3.1, about to go into Beta. See Trac Ticket #15346 (Contextual Help Tabs Cleanup) with patches I’ve submitted for individual dashboard screens. For background on WordPress help tabs: Codex article … Continue reading

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Video Redux

More on using videos for help and explanation. Some examples: Communicating user experience through video telling stories Taking a cue from science fiction movies (Star Wars, Starship Troopers) using holograms of people sending messages, CNN used a holographic analyst on … Continue reading

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More Quick Reference Guides/Cheat Sheets

More lists: WPTavern’s List Of WordPress Cheat Sheets 30 Handy Cheat Sheets and Reference Guides for Web Professionals And, Quick Ref Guides in the form of iphone apps for web designers

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Video Trends in Technical Communications

Help works well when it is seen as answering real questions. Users look for solutions to those concrete problems they encounter using software. Answers can be shown visually as well as verbally. (Pet peeve: “verbally” means with “words” and does … Continue reading

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Navigating the Dashboard

Options vs. Settings navigation Plugins

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Hello world!

This is my site under construction for writing samples in technical communications and help authoring.  Eventually it will become a CMS/portfolio/resource collection. I’m attending WordCampSF 2008 to learn about WordPress and possibly about writing help for its Codex. Please contact … Continue reading

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