Tag Archives: videos

Video Redux

Posted on October 28, 2009 by Doug

More on using videos for help and explanation. Some examples: Communicating user experience through video telling stories Taking a cue from science fiction movies (Star Wars, Starship Troopers) using holograms of people sending messages, CNN used a holographic analyst on … Continue reading →

Posted in Help Design, Software Tools | Tagged , | Comments Off on Video Redux

Video Trends in Technical Communications

Posted on June 30, 2009 by Doug

Help works well when it is seen as answering real questions. Users look for solutions to those concrete problems they encounter using software. Answers can be shown visually as well as verbally. (Pet peeve: “verbally” means with “words” and does … Continue reading →

Posted in Software Tools, Web Design | Tagged , , , , , | Comments Off on Video Trends in Technical Communications